" Who are we "
Skipton Car Radio is a well established Sowerby Bridge based company specialising
in the retro-fit of In Car Entertainment.
"A high quality product can only perform with a high quality installation"
We have a 3000 sq ft workshop
dealing with the day to day general installations.
With Free Parking for our customers.
With over 70 years combined installation experience on all manner of vehicles, we are
at the forefront of the car audio industry.
We are considered one of the best stores in the country
With a skill level which can rival even a car manufacture.
We have expanded our installation and maintenance services into the commercial vehicle market
this includes the installation of CCTV products.
We also offer a vehicle diagnostic service mobile or in house.
We have a go ahead attitude and are extremely flexible when it comes to location and time.
This has made us the first choice supplier to not only business professionals and the
general public but also multinational companies.
OPENING TIMES
MON TO FRIDAY
9 TO 5.30
SATURDAY
9 TO 2PM
THESE ARE OUR OPENING TIMES BUT IF YOU NEED AN OUT OF HOURS APPOINTMENT PLEASE CONTACT US 01422839764 OR [email protected]
Victoria Road
HX6 3AE
Visit our VW Specific Website, Highlighting our unique installations and vehicle specific products.
www.volkswagenaudio.co.uk
If you wish to return a product purchased from us, you may do so within 14 working days of receiving the product. Please include the order number (if an on-line purchase) to enable us to trace the order. We will refund the price of the product, less any delivery costs charged, unless the product is defective, in which case we will also refund the initial delivery costs. Certain exclusions apply (listed below).
Products returned for refund must be in the original packaging (ie outer carton) with no damage to the boxes or equipment. Items returned for refund which have any damage to internal packaging/wrapping, instruction manuals or damage to the outer box, will be subject to a handling charge.
Items returned for refund or exchange which have been tested, trialled, or used will be subject to a greater handling charge. Any items returned with packaging missing/damaged or any other contents, such as looms, remote controls, instruction manuals will also be charged to the customer.
Any items that wish to be returned after the 14-day period (and within 28 days of purchase) will be subject to a minimum 25% handling charge.
This is in addition to your statutory rights (returns within 7 days).
Where carriage was included FREE OF CHARGE within the initial order then we reserve the right to refund the purchase price less a charge of £6.99 for UK-mainland orders and £15.00 for UK (non-mainland orders, ie N. Ireland, Jersey, IOM, Channel Islands).
Please note that Software (unless it is still factory sealed and 100% intact) cannot be returned and is exempt from Distance Selling Regulations. Custom made items or products altered or designed as per customer's specifications cannot be returned or refunded (i.e. cut cable, acoustic shelves, custom bass boxes).
Faulty Goods
Any items returned faulty (which have been purchased and returned within 14 days) will be replaced and sent back to the customer carriage free.
Any items which develop a fault after 14 days of purchase will be serviced by our acting authorised service centre. Booking the faulty item is a simple procedure which can be done on-line. A returns authorisation number (R/A) will be issued once all the details have been submitted. The item will be collected from an address you provide and returned back to you once serviced. There are no charges for this service. Please allow 14 - 30 days for warranty work to be carried out.
Any products which cannot be repaired by our service centre will have to be returned by the customer, to our store. This will be the case on any products manufactured by Kicker, Veba, Autoleads, Beat, Alpine, Hertz, Rainbow, Massive, Audison, Connects 2, Boss Audio, Mutant, Diamond & Orion.
If unsure, please check with our returns department.
Any items rejected by the on-line system will also have to be returned back to skipton car radio.
We recommend that you return items by Royal Mail registered post for safe delivery.
aulty goods returned which have been inspected by our engineers and found not to be faulty will be returned to the customer and will incur an appropriate carriage charge (£10 maximum for UK mainland). It is therefore very important that all items are checked for a legitimate fault, by the customer, before booking them in or returning them back to us.
Most items carry 12 months' warranty. Exclusions include: subwoofer boxes, looms, wiring kits, remote controls, batteries, software discs, brackets, facia trims, cases, aerials, and speaker plates. Most ex-demo units carry 12 months warranty unless otherwise stated. Subwoofers are not covered for voice-coil damage due to abuse, overheating, or distortion. Speaker tinsel leads are not covered due to abuse. Damage caused to facia panels by misuse (ie. dropping) is not covered. We do not cover theft of facia panels, main units or any other item.
Faulty items can only be collected from UK mainland and N. Ireland addresses. The return carriage charges quoted are for UK mainland only - other areas will incur additional charges.